Privacy Policy
Effective Date: January 26, 2026
Fresh Moves Home Staging is committed to maintaining the accuracy, confidentiality, and security of your personal information. This policy is governed by the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Accountability
We are responsible for personal information under our control. We have designated a Privacy Officer who is accountable for our compliance with this policy. (See Section 10 for contact info).
2. Identifying Purposes (What and Why)
We collect information only for the following purposes:
Contact Information: (Name, email) to respond to inquiries or fulfill orders.
Technical Data: (IP address, cookies) to ensure website security and analyze performance.
Marketing: Only if you have provided express opt-in consent under Canada’s Anti-Spam Legislation (CASL).
3. Consent
By using our website, you provide implied consent for the collection of non-sensitive data (like cookies). For sensitive information, we will obtain express consent. You may withdraw your consent at any time, subject to legal or contractual restrictions.
4. Limited Collection and Retention
We will not collect more information than is necessary for the purposes identified. We retain your personal information only as long as:
It is required for the identified purpose.
It is required by law (e.g., tax purposes).
5. Disclosure and Data Transfers
We do not sell user data. However, your data may be processed or stored outside of Canada (e.g., on U.S.-based servers).
Note: If your data is stored outside Canada, it may be subject to the laws of that jurisdiction, including access requests by foreign governments.
6. Transparency (Law 25 Compliance)
If you are a resident of Quebec, we acknowledge your rights under Law 25, including:
The right to data portability.
The right to be informed of automated decision-making.
The right to request that your information be de-indexed.
7. Safeguards
We protect personal information with security safeguards appropriate to the sensitivity of the information. This includes encryption (SSL), firewalls, and restricted employee access.
8. Individual Access
Upon request, you will be informed of the existence, use, and disclosure of your personal information and will be given access to it. You may challenge the accuracy and completeness of the information and have it amended as appropriate.
9. Canada’s Anti-Spam Legislation (CASL)
We comply with CASL. We will only send commercial electronic messages (CEMs) to you if we have your express consent or an existing business relationship. You can "Unsubscribe" at any time via the link in our emails.
10. Contacting Our Privacy Officer
For questions about your data or to file a complaint, please contact:
Attn: Privacy Officer
Email: [email protected]
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